Client

![Ambient AI logo dark](https://cdn.sanity.io/images/jldqsjg6/production/31347a0ef1d71b84c45846e3a6de3ce591b9de35-168x28.svg)

# Precise on security, precise on tax.

Client

![Ambient AI logo dark](https://cdn.sanity.io/images/jldqsjg6/production/31347a0ef1d71b84c45846e3a6de3ce591b9de35-168x28.svg)

Industry

[Physical & Software Security](/customers/region/physical-and-software-security-industry)

Products

[Indirect Tax Platform](/indirect-tax-platform)

Explore With

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![Ambient.ai](https://cdn.sanity.io/images/jldqsjg6/production/5ca14786708d98f0c7ab0b2d049f8689c56aee74-2560x1356.png?q=80&fit=max&auto=format&w=3840)

Problem

Ambient.ai is the security partner to the world’s largest enterprises. As those customers expand from US headquarters to sites around the world, Ambient.ai's tax footprint has grown with them, making multi-state sales tax compliance a core operational requirement. In addition to this, Ambient.ai sells both hardware and software, meaning every new market brings added complexity in determining its sales tax nexus rules for each segment of its business.

-   **Precision with no room for error:** legacy, manual tax processes left too much margin for error, which is unacceptable for a business that sells zero-margin-for-error security to Fortune 100 companies.
-   **Complex global rollouts that demand speed:** enterprise customers push the platform out worldwide fast, and each new rollout required both bespoke and fast tax solutions to ensure customers were compliant.
-   **Hardware and software need specialist advice:** physical security and SaaS are taxed differently in every jurisdiction, with different levels of complexity in each.. Ambient.ai needed a more efficient partner for specialist answers.
-   **Growth across states adds its own complexity:** Ambient.ai's own expansion multiplied economic nexus thresholds, registrations and filings faster than even a large finance team couldn’t adhere too accurately.

> "I've always looked at Sphere as not just a system of record, but also a system of work. We looked to Sphere to actually get the work done."

![Noah Barr](https://cdn.sanity.io/images/jldqsjg6/production/a073c15f3adead0518e518e30fd1133b34f04ae3-1070x1046.avif?q=80&fit=max&auto=format&w=3840)

Noah Barr

Ambient.ai

![Ambient AI logo light](https://cdn.sanity.io/images/jldqsjg6/production/3c570c3e7ee9cd4ac73bca6029c6283e5efe27a1-168x28.svg)

> "It's not really a choice to run finance without business systems or precision."

![Noah Barr](https://cdn.sanity.io/images/jldqsjg6/production/a073c15f3adead0518e518e30fd1133b34f04ae3-1070x1046.avif?rect=3%2C0%2C1065%2C1046&w=128&h=126&q=80&fit=max&auto=format)

Noah Barr

CFO

Solution

Ambient.ai adopted Sphere as its sales tax compliance software and system of work. They wanted a partner that could integrate into current systems and run the work autonomously, rather than act as just a record of indirect tax. At a glance:

**A system of work, not just a system of record:** Sphere's system is uniquely AI-native, enabling compliance work in real time - calculating, notifying, paying and recording Ambient.ai's indirect tax liabilities through a single platform.

-   Rather than a database the finance team still has to operate around, Sphere carries the multi-state sales tax compliance workload entirely itself. That keeps Ambient.ai’s finance team lean, reduces the hiring that would otherwise be required to obtain specialist advice, and removes the legacy, manual steps where errors used to occur.

**Deep integrations across the finance stack:** Sphere plugs into Ambient.ai's ERP, subscription-management system, and its sales systems, ensuring that every part of the stack communicates and tax compliance systems run without manual intervention.

-   Ambient.ai chose Sphere because it connected to "all the various parts of the financial ecosystem." Because transaction data flows in from the tools Ambient.ai already runs, automated sales tax filing is calculated based on real, current numbers instead of manual monthly exports.

**Filings tied to invoices, with automated filing:** Sphere reconciles filings against invoices so no dollars leak one way or the other, then it automatically calculates the tax due and files this across each jurisdiction.

-   For a finance leader who measures success in accuracy, reconciling every filing back to an invoice is what turns indirect tax compliance from a risk into a controlled process.

**Direct access to tax specialists:** because Ambient.ai sells both physical security hardware and software, taxability questions get convoluted quickly. Sphere gives the team real tax specialists on demand via a dedicated Slack channel, ensuring that each new jurisdiction is not a new headache.

-   A question about a specific state, rate, or physical-vs-software edge case gets answered fast enough to keep a customer rollout moving. It's the difference between buying software and gaining a partner.

**Multi-state and global nexus tracking and registration:** Sphere tracks sales against economic nexus thresholds in each jurisdiction and keeps registrations current as Ambient.ai and its customers enter new markets.

-   As [Ambient.ai](http://ambient.ai) expands across dozens of US states and globally, Sphere flags where a registration obligation is triggered and manages the filing. Multi-state nexus management keeps pace with growth instead of becoming a fresh project every time the company enters a new market.

> "We thought Sphere was a good fit because they had integrations in all the various parts of our financial ecosystem... we felt pretty comfortable across the board about Sphere's ability to plug into our systems."

![Noah Barr](https://cdn.sanity.io/images/jldqsjg6/production/a073c15f3adead0518e518e30fd1133b34f04ae3-1070x1046.avif?q=80&fit=max&auto=format&w=3840)

Noah Barr

Ambient.ai

![noah](https://cdn.sanity.io/images/jldqsjg6/production/2b3d6d1a5a9b64faa952d057c540fe4b20555e50-3840x2160.avif?q=80&fit=max&auto=format&w=3840)

![Ambient AI logo light](https://cdn.sanity.io/images/jldqsjg6/production/3c570c3e7ee9cd4ac73bca6029c6283e5efe27a1-168x28.svg)

> "Having a proper system where you could tie filings to invoices to make sure you weren't leaking dollars one way or another was probably one of the most important things that Sphere does for us."

Noah Barr

CFO

Results

-   **Precision held at scale:** the accuracy standard the finance team lives by is maintained as the number of states and countries expand.
-   **Compliant across 30+ states with a lean team:** Ambient.ai's lean finance team holds accurate multi-state sales tax compliance without the "army of people" that is required for manual tax compliance work.
-   **No leaking dollars:** with filings tied to invoices, Sphere closes the gaps where revenue and tax used to slip, one way or the other.
-   **Tax stops blocking growth:** with automated sales tax filing handled on-platform, compliance keeps pace with expansion into new states and markets instead of gating it.

### Who Sphere is built for

Ambient.ai's story shows exactly who Sphere serves best: fast-scaling software and AI companies whose enterprise customers pull them into new taxable jurisdictions faster than any serious finance team can even track. If you're a founder or a high-functioning finance team suddenly responsible for multi-state sales tax compliance as you win global customers and expand your footprint, Sphere is built for you. It's both an AI-native sales tax compliance software and an indirect tax partner for teams that treat precision as their reputation and need compliance to keep pace with growth - without hiring an army to do it.

Ambient.ai in numbers

$165M

(US) raised

200M

Video hours processed daily

20x Faster

Forensic investigations

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