Client

![Fyxer logo dark](https://cdn.sanity.io/images/jldqsjg6/production/6cb6518b0e0933596680c3af3d9162b2a347f702-78x28.svg)

# Keeping momentum at global scale with Sphere

Client

![Fyxer logo dark](https://cdn.sanity.io/images/jldqsjg6/production/6cb6518b0e0933596680c3af3d9162b2a347f702-78x28.svg)

Industry

[AI](/customers/region/ai-industry)

Products

[Indirect Tax Platform](/indirect-tax-platform)

Explore With

ChatGPT IconClaude IconPerplexity Icon

![fyxer](https://cdn.sanity.io/images/jldqsjg6/production/8e7ca9da31c1e9b24ab8e20ba9981f65bac9ea58-4096x1800.png?q=80&fit=max&auto=format&w=3840)

Problem

Fyxer's edge is momentum, and its finance team is just **two** people.

As the business expanded into over 70 different tax jurisdictions, staying on top of multi-jurisdiction tax compliance became a drag on that momentum.

-   **Manual processes that don’t scale:** The lean finance team of 2 people ran multiple bespoke data flows requiring manual uploads across the finance function. The process became unfeasible as they scaled globally.
-   **Lack of foresight on global registration requirements:** as Fyxer’s sales grew rapidly into new jurisdictions, multiple tax-registration obligations became roadblocks and getting registered was slowing growth. Previously working with a different provider, Fyxer found itself still not registered for tax in Quebec, a key jurisdiction, seven months after the initial ask.
-   **Fragile integrations that led to compliance risk:** a patchwork of point-to-point integrations across the finance function where a single failure cascades into filing errors. For example, when a connector to Fyxer's payment processor failed, it sent inaccurate reports to 14 different jurisdictions, an issue that took months to resolve.
-   **Leadership time drain.** Waisted time on calls with lawyers, legacy providers and other specialist teams trying to get tax affairs in shape because of slow processes.

For a company competing on speed like Fyxer, slow and error-prone sales tax and VAT compliance was exactly the kind of friction that could take a market leading product and make it redundant in the global market.

![Fyxer logo light](https://cdn.sanity.io/images/jldqsjg6/production/cdac05aed0a2e2967b9c9d8c8c029fb9fc096f1b-78x28.svg)

> "We need an infrastructure partner that can keep up with our momentum at global scale, and Sphere is that partner for us."

![Tom Valentine](https://cdn.sanity.io/images/jldqsjg6/production/161ca5ce39add55f3c72a777d4a25ae43f6658c0-1254x1254.png?w=128&h=128&q=80&fit=max&auto=format)

Tom Valentine

Chief Operating Officer

Solution

Fyxer adopted Sphere as its global indirect tax automation platform, using it to manage their entire indirect tax portfolio and stay compliant across its fast-growing business. At a glance:

**Fast new-jurisdiction registration:** Quebec went live in nine days after swapping to Sphere, and new registrations are handled native on-platform in real time , with alerts before a threshold is hit.

-   Sphere tracks Fyxer's sales against registration and economic-nexus thresholds in every market, flags the ones approaching a trigger, and manages the filing. Registration keeps pace with expansion rather than becoming another project each time the company enters a new market.

**Automatic transaction sync:** transaction data flows in automatically from the integrations across Fyxer's finance stack, ending manual monthly uploads and shifting their month-end close process from multiple days to just hours.

-   Because data lands continuously instead of in monthly batches, month-end close drops from days to hours and the manual-entry errors that used to creep in disappear. Fyxer’s finance team can trust the numbers are current at any moment, not only after reconciliation.

**Automated indirect tax filing:** Sphere calculates the tax due and remits it to each tax authority in real time.

-   This replaced a patchwork jurisdiction-by-jurisdiction process the team had been running by hand. With filing handled automatically, Fyxer’s two-person finance team holds reliable compliance across 70+ jurisdictions – adding a new market no longer means adding more headcount.

**Direct access to real tax experts:** Sphere ensures that an inhouse tax professional is always available in a Slack channel, reachable in real time. No more support tickets, or long waits for local and global tax advice.

-   Questions about a specific jurisdiction, rate, or edge case get answered by an inhouse expert in the flow of work rather than via a ticket queue. It's the difference between buying software and gaining a partner, so the team can make a call quickly to get an answer and keep growing.

![Tom Valentine](https://cdn.sanity.io/images/jldqsjg6/production/161ca5ce39add55f3c72a777d4a25ae43f6658c0-1254x1254.png?q=80&fit=max&auto=format&w=3840)

![Fyxer logo light](https://cdn.sanity.io/images/jldqsjg6/production/cdac05aed0a2e2967b9c9d8c8c029fb9fc096f1b-78x28.svg)

> "With Sphere, all transactions sync automatically, and that's made month-end go from taking days to taking hours."

Tom Valentine

Chief Operating Officer

Results

-   **Month-end in hours, not days:** Sphere’s automatic transaction sync turned a multi-day close into a same-day one, so Fyxer’s finance team keeps pace with the rest of the business instead of chasing it.
-   **New markets in days, not months:** Quebec went live in just nine days, and registration now keeps up with market expansion instead of stalling it.
-   **70+ jurisdictions on the same two-person team:** with Sphere, Fyxer’s compliance scales with the rest of its business without adding new headcount.
-   **Leadership time back on growth:** Sphere ensures that there’s no more manual uploads or reconciliation firefighting, so the CFO's hours go to building the company, not chasing local tax affairs.

### Who Sphere is built for

Fyxer's story shows exactly who Sphere serves best: fast-scaling software and AI companies whose rapid growth is outrunning their finance headcount. If you're a founder or a high functioning finance team that’s suddenly responsible for tax compliance across multiple jurisdictions, Sphere is built for you.

It's an AI-native tax compliance platform for teams that need global indirect tax compliance to keep pace with their business’ growth momentum.

Fyxer in numbers

$30M

ARR

90%

User Retention Rate

150%

Net Revenue Retention

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## It shouldn't be your job to understand 190 tax systems.\*It shouldn't be your job to understand 190 tax systems.\*

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